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About Direct Solutions

Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.

We would welcome the opportunity to earn your trust and deliver you the best service in the industry

All our clients are provided with remote support. For fastest service, please login to our Customer Support Portal and create a service request . Your service request will immediately be forwarded to our service department and a help desk technician will be assigned to your case.

Why are we different?

No ticketing system or telephone which has you running around different departments, you will be given your own IT person that you can talk to.

We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

See the testimonials below:-

Jayne (Frodshams)
Irene (Lite Ltd)
Ann (CCM Credit Control)

“We have used Direct Solutions now for over 20 years and we have find them to be professional, friendly and always made sure that we are up to date with IT security and network security, which is invaluable to our company.”

Jayne Riddick

“Over 17 years we have used Direct Solutions and have looked after us from day one when we purchased a network system from them. I would defiantly recommend them to any company.”

Irene Boardman

“I have known Joe for over 12 months and I have always found him to be pleasant, professional and passionate about keeping his clients IT secure.
I asked Joe to assess my IT security and back up system, he was efficient and professional from start to finish and didn't try to sell me something I didn't need. I will be using Joe in the future and would happily recommend him.”

Ann Chambers

The Team

Joseph Kay

“I have been in business for approximately 30 years supplying hardware, software and service for the small and medium size companies also supplying a first class support for IT infrastructure and users”


“I have been in the IT industry for over 30 years and I started my career as a programmer, in many languages. Whether you want a database or if you need a specialist application for your organisation or business.

Helen Kay

“My training is as medical secretary. We are able to offer a Digital Dictation systems, I setup these systems and I can be on  contract to organisations for digital dictation work, this includes Medical, Legal, business and personal”

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